7edbd Privacy Policy
Your privacy matters to us. This policy explains what personal data 7edbd collects, why we collect it, how it is used, and the rights available to you as a player on our platform.
Introduction
This Privacy Policy ("Policy") describes how 7edbd ("we", "us", "our") collects, processes, stores and protects the personal information of players and visitors ("you", "your") who use the 7edbd platform at 7edbd.pro ("the Platform"). This Policy applies to all data collected through the Platform, whether you access it via mobile browser, desktop browser, or any other means available in Bangladesh.
By registering an account or continuing to use the Platform, you confirm that you have read and understood this Policy and consent to the processing of your personal data as described herein. If you do not agree with any part of this Policy, please discontinue use of the Platform and contact our support team to request account closure. We are committed to handling your personal data responsibly, transparently, and in line with applicable data protection standards.
Information We Collect
The categories of personal data 7edbd collects from players and platform visitors.
Identity Information
Full name, date of birth, national identity document (NID) number, and any other identification details provided during registration or KYC verification.
Contact Details
Bangladesh mobile number used for registration, email address if provided, and any correspondence you send to our support team via email or live chat.
Financial and Payment Data
Mobile money account details (bKash, Nagad, Rocket), transaction reference numbers, deposit and withdrawal history, and account balances. We do not store full card numbers or banking PINs.
Technical and Device Data
IP address, device type and model, operating system, browser type, session timestamps, and approximate location data derived from your network connection in Bangladesh.
Gaming Activity Data
Bet history, game session data, wager amounts, win and loss records, bonus usage, responsible gaming tool preferences, and any self-exclusion or limit settings applied to your account.
How We Use Your Information
The specific purposes for which 7edbd processes the personal data it holds about you.
Account Management
We use your identity and contact information to create and maintain your player account, verify your identity during KYC checks, process deposits and withdrawals via bKash, Nagad and Rocket, and communicate important account updates to you directly.
Security and Fraud Prevention
Technical and device data, together with transaction history, is used to detect and prevent fraud, money laundering, bonus abuse, and unauthorised access to the Platform. This includes automated monitoring of account activity patterns.
Responsible Gaming
Gaming activity data is used to monitor patterns that may indicate problem gambling behaviour, to apply deposit limits or self-exclusion requests, and to ensure our responsible gaming obligations are met. 7edbd takes its duty of care towards all players seriously.
Customer Support
When you contact the 7edbd support team, the information you provide — including your account details, the nature of your query, and any documents you submit — is used solely to resolve your enquiry and to improve our support processes. Support communications may be retained for quality assurance purposes.
Marketing and Promotions
With your consent, we may use your contact details to send you information about 7edbd promotions, bonuses, and new game launches relevant to your interests. You may opt out of marketing communications at any time by contacting [email protected]. Opting out will not affect your ability to use the Platform.
Legal Basis for Processing
The lawful grounds on which 7edbd relies when processing your personal data.
7edbd processes your personal data on one or more of the following legal bases, depending on the specific processing activity involved:
- Contract performance — processing necessary to provide the Platform services you registered for, including account management, payment processing, and game access.
- Legal obligation — processing required to comply with applicable laws, including anti-money laundering obligations, identity verification requirements, and responses to lawful authority requests.
- Legitimate interests — processing for fraud prevention, platform security, responsible gaming monitoring, and internal analytics, where these interests are not overridden by your individual rights.
- Consent — processing for direct marketing communications, which you may withdraw at any time without affecting the lawfulness of prior processing carried out before the withdrawal.
Sharing Your Information
The circumstances under which 7edbd may disclose your personal data to third parties.
Our commitment: 7edbd does not sell, rent, or trade your personal data to any third party for commercial purposes. We share data only where strictly necessary, as described below.
Your personal data may be disclosed to the following categories of recipients, strictly on a need-to-know basis and subject to appropriate confidentiality obligations:
- Payment processors and mobile money partners (bKash, Nagad, Rocket) — to facilitate deposits and withdrawals you initiate on the Platform.
- Identity verification and KYC service providers — to confirm your identity and age in line with our verification obligations under applicable law.
- Fraud prevention and financial intelligence authorities — where we are required by law to report suspicious activity or respond to lawful requests from Bangladeshi financial or law enforcement authorities.
- Technology and infrastructure providers — including cloud hosting and platform security vendors who process data on our behalf under strict contractual data protection obligations.
Any third-party recipients of your data are bound by agreements requiring them to process your information only for the specified purpose and to maintain appropriate security standards at all times. We do not authorise any third party to use your data for their own independent marketing or commercial purposes.
Cookies and Tracking Technologies
How 7edbd uses cookies and similar technologies on the Platform.
7edbd uses cookies and similar session-tracking technologies to operate the Platform, maintain your login session, remember your preferences, and improve the performance and reliability of the Platform. These are essential operational cookies — without them, core platform features such as account login and game loading would not function correctly.
We may also use analytics cookies to understand how players navigate the Platform, which pages are visited most frequently, and where technical issues arise. Analytics data is aggregated and does not identify you individually. 7edbd does not use third-party advertising or retargeting cookies. You can manage cookie preferences through your browser settings, but disabling essential cookies may impair Platform functionality.
Data Retention
How long 7edbd retains your personal data after account closure or inactivity.
Retention period: 7edbd retains player account data for a minimum of 5 years from the date of account closure or last transaction, whichever is later, in compliance with applicable financial record-keeping obligations.
After the mandatory retention period has elapsed, personal data is securely deleted or anonymised so that it can no longer be associated with you. Gaming activity data used solely for analytics may be anonymised and retained in aggregate form for longer periods to support Platform improvement. Data processed for marketing purposes is deleted promptly upon receipt of a valid opt-out request. You may request early deletion of your data where no legal obligation requires its continued retention — to make such a request, please contact [email protected].
Your Data Rights
The rights you hold over your personal data held by 7edbd and how to exercise them.
Data Security
The technical and organisational measures 7edbd uses to protect your personal data.
7edbd implements industry-standard technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include SSL encryption for all data transmitted between your device and our servers, secure data storage with access controls restricted to authorised personnel only, regular security assessments of our Platform infrastructure, and staff training on data protection obligations.
While 7edbd takes all reasonable steps to protect your data, no online platform can guarantee absolute security. You are responsible for maintaining the security of your own account credentials. If you believe your account has been compromised, change your password immediately and contact our support team at [email protected]. 7edbd will notify affected players promptly in the event of a data breach that is likely to result in a risk to their rights or interests.
Children's Privacy
7edbd's policy regarding the privacy of minors and underage access.
The 7edbd Platform is strictly for adults aged 21 and above. We do not knowingly collect personal data from anyone under the age of 21. If we become aware that personal data has been submitted by or on behalf of a person under 21, we will delete that data promptly and close the associated account without notice. If you are a parent or guardian and believe that a minor has registered on the Platform, please contact us immediately at [email protected] so we can take appropriate action without delay.
Changes to This Privacy Policy
How 7edbd communicates updates and amendments to this Privacy Policy.
7edbd may update this Privacy Policy from time to time to reflect changes in our data practices, legal obligations, or Platform features. When we make material changes — such as changes to the categories of data we collect, the purposes for which we use it, or the third parties with whom we share it — we will notify registered players via the contact details held on their account at least 7 days before the change takes effect. The date of the most recent update is displayed at the top of this page. Continued use of the Platform after a policy update constitutes acceptance of the revised Policy. We encourage you to review this page periodically to stay informed about how 7edbd protects your privacy.
Contact Us
How to reach 7edbd regarding this Privacy Policy or your personal data rights.
For all privacy-related enquiries, data subject access requests, or complaints about how 7edbd handles your personal data, please contact our support team at: [email protected]
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